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Privacy Policy

Last updated: 01.05.2025

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1. Introduction

We (“we,” “our,” or “us”) are committed to protecting the privacy and data of users (“you” or “users”) of our website and mobile app (the “website” and the “mobile app”; collectively, the “digital assets”). This Privacy Policy explains how we collect, use, and disclose your data when you use our services (“services”) via any device.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our digital assets and services.

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2. What Data Do We Collect?

We may collect the following types of data:

Non-personal data

  • Technical and aggregated usage data that does not identify you individually.

Personal data

  • Information that can identify you, such as name, email address, phone number, IP address, and other information you provide when using our services.

Vehicle Data

  • Mileage

  • Maintenance records

  • Diagnostic codes

  • Driving behavior metrics

  • Environmental data (such as CO₂ emissions)

Vehicle data is collected via DriveChain’s OBD-II adapter, smartphone app, or other connected devices with your consent. It is used to provide platform services, generate certificates, send alerts, and calculate eco-driving rewards.

ICO and Token Sale Data

  • Full name

  • Date of birth

  • Address

  • Nationality

  • Identification documents

  • Wallet addresses

This data is collected only if you participate in our ICO or token sale, to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

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3. How Do We Collect Data?

  • Automatically when you use our services or visit our digital assets.

  • Directly from you when you provide data (e.g., by filling out a form or contacting us).

  • From third-party services if you sign in using services like Facebook or Google.

  • From partner programs or service providers as authorized by you.

 

4. Why Do We Collect Data?

We collect and use data to:

  • Provide and operate our services

  • Develop and improve the platform

  • Respond to feedback and support requests

  • Analyze usage patterns

  • Enhance data security and prevent fraud

  • Comply with legal and regulatory requirements

  • Send updates, marketing, and promotional materials (with the option to opt-out)

 

5. Who Do We Share Data With?

We may share data with:

  • Service providers for hosting, storage, and technical support

  • Regulatory authorities for compliance purposes (especially for KYC/AML)

  • Third parties in the case of mergers, acquisitions, or asset sales

  • As required by law

We do not sell your personal data.

 

6. Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience and analyze site usage. You can manage your cookie preferences via your browser settings.

 

7. Where Do We Store Data?

  • Non-personal data: Stored and processed worldwide.

  • Personal data: Stored in the United States, Ireland, South Korea, Taiwan, Israel, or other jurisdictions as required for service delivery or legal compliance.

 

8. Data Retention

We retain data as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements. You can request data deletion by contacting us.

 

9. How Do We Protect Data?

  • Data is stored on secure servers behind firewalls.

  • HTTPS is used for secure access.

  • PCI-DSS compliance is maintained for payment data (if applicable).

  • Despite security measures, no system can guarantee absolute security. We encourage using strong passwords and avoiding the transmission of highly sensitive information via email.

 

10. Children’s Privacy

Our services are not intended for individuals under the age of majority. We do not knowingly collect data from minors. If we discover such data collection, we will delete the data promptly.

 

11. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your data

  • Restrict or object to data processing

  • Receive your data in a portable format

  • Lodge a complaint with a supervisory authority

California Residents (CCPA):
You have the right to request access to and deletion of your data. We do not sell personal data.

 

12. Data Transfers

By using our services, you consent to the transfer of data to other jurisdictions where we or our service providers operate, including outside the European Economic Area (EEA), where appropriate protections are in place.

 

13. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page. Continued use of our services after changes are published constitutes your acceptance of the revised policy.

 

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

DriveChain
Eugen-Schönhaar-Strasse 13s
Halle (Saale), 06132, GERMANY
Email: info@drive-chain.online

 

Disclaimer

This Privacy Policy does not constitute legal advice. Laws vary by jurisdiction. We recommend consulting a qualified attorney to ensure full compliance with applicable laws.

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